Support & Helpdesk

Get fast assistance from the Emirex Now NG customer care and dispute team. We operate 24/7.

WhatsApp Priority Desk

Instant chat with verified support operators for deposits & proof resolution.

Chat on WhatsApp (+234 814 552 9012)

Official Email Helpdesk

Send formal inquiries, partnership requests, and payment reconciliation slips.

support@emirex.ng

Escrow Protection Notice

All campaign deposits and task payouts are 100% safeguarded under platform escrow.

Zero Payment Loss Guarantee

Open a Support Ticket

Our support representatives typically respond within 15 to 30 minutes.

Frequently Asked Questions

How fast are task earnings credited to my wallet?

Task earnings are held in escrow and credited instantly after the campaign buyer verifies your submission proof (or automatically after 48 hours).

When can I withdraw my task earnings?

Active earner members can withdraw their available balance at any time directly to any Nigerian commercial or fintech bank (GTBank, Zenith, Access, Kuda, OPay, PalmPay).

Do I need to pay to create advertising campaigns or buy services?

No! All standard users can fund their wallet, buy followers/likes/comments, and launch advertising campaigns without any membership fee.

How do I activate Earner Membership?

Go to the Earner Membership page, select the one-time ₦1,000 activation fee, and pay via your wallet or direct card/bank transfer.